Customizing Your Stole

How do I customize a stole?

Choose from a one color or 2 color stole, and the type and length.

You can then simply choose from the options provided on the design page to create your own customized stole. 

All of our stoles are fully embroidered and customized just for you.  

You can add custom logos, Greek symbols, and custom text. 

Text can be aligned vertically, horizontally, or slanted.

To add horizontal text on more than one line, set up the spacing in the text box before you add it to the stole layout. 

Make sure your selection is highlighted when you want to move or resize your selections.    

Need help?  Click on the Help link on the Customizer Page to see a short video that guides you through the design process.  

All Stole layouts will be reviewed before production. Extra charges may apply if the entire design area of your stole is covered by your text and designs, and  when small quantities are ordered. Minimum order charges may apply (including orders below $150).   We generally have 3 sections for designing – Upper, Middle, and Lower. Production time is 3-4 weeks during our peak season. 

If you want us to preview your order before you add to your shopping cart to verify your layout or charges, download a .pdf or .jpeg copy after designing and email to orders@gradstoles.com.  Remember, you get up to a 25% discount when you order online.

Rush charges may apply for orders requested in less than 15 days.  

What is the difference between your custom One Color Stole and Two Color Stoles

Our Custom Stoles  are available as a one color stole, or you can add a trim for a 2-color stole.

One color stoles generally have a rounded back, and two color stoles have a pointed back.  Please add in notes if you want a pointed back on one color stoles. 

You can also choose between Pointed, Slanted, or Straight bottom.

Choose between 66″, 72″ or 88″ lengths.  All of our stoles are a high quality bridal satin, and fully lined.  All stoles are 100% embroidered, unless you specifically request another custom method.  

What if I want to use a Custom Logo on my stole?

Custom Logos can be uploaded on our Build A Stole page, or you can upload your logo on our Custom Quote Page if you require a Deluxe Layout. A minimum of 5 stoles is required to add a Custom Logo.

Returns

Return Policy

Returns are not accepted on Customized orders.  An exception may be made in case of a mistake with your order.   We will research the details of your order, and if we are at fault the order will be replaced, refunded, or credited to your account.    If we sent you a pre-production proof of your order and it was approved, the order is considered final.  All refund requests must be made within 7 days of your receipt of the order. 

 

While we make every effort to deliver your order by the date requested, orders that are delayed due to circumstances that are beyond our control (such as Customs, DHL, UPS, etc.) will not be refunded if the shipment is delayed.  

Shipping and Payments

Do you ship internationally?

We regret that we cannot ship internationally; this option may become available in the future.

How much is shipping?

Shipping is FREE for 5 or more Custom Deluxe Stoles.  Minimum order charges may apply.  

RUSH CHARGES AND EXPEDITED SHIPPING
(FOR LESS THAN 2 WEEKS)
 

  • CUSTOM DELUXE STOLES – $30 – $50 and up, depending on quantity and how quickly needed.  Deluxe stoles are always sent EXPRESS

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What payments do you accept?

We are securely equipped to accept all major credit cards. You can also checkout with ApplePay and GooglePay. Please note: all accepted payment logos found in footer.

We can accept checks from organizations, but they must be pre-approved.  Your order will not be processed until payment is received. Please call us after ordering if you need to use a Purchase Order or Company Check.

When will I be charged for my order?

All orders submitted online are billed immediately using the payment method that was chosen.  Orders that are being paid by pre-approved checks or purchase orders will be paid according to terms specified.  Orders received through our  quote page or re-order page will be sent an invoice that can be paid online.  You will receive an order confirmation after every order.  Call us if any questions.

How soon will I get my order?

The estimated turnaround time for orders to be manufactured and delivered is 2 to 4 weeks after proof approvals, and after payment for invoices is received . Please notify us if your order is needed by a specific date.  Please allow extra time for larger quantities, and during our peak season of April-June. 


What should I put in for my due date?

We recommend you put in your actual graduation date, and we will work with that to make sure you receive your order on time. Please allow us 2-3 weeks for delivery to avoid a rush charge.

  • Design your stole online

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    Try the stole builder 
  • Get a custom quote

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    Get a quote 
  • Reorder

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    Reorder (For current customers)