Frequently Asked Questions

Questions and Answers

Get The Answers To All Of Your Questions Right Here!

How do I customize a stole?

Choose the style of stole to order, then simply choose from the options provided on the design page to create your own customized stole.  Need help?  Click on the Help link on the Customizer  Page to see a short video that guides you through the design process.  To add horizontal text on more than one line, set the spacing up in the text box before you add it to the stole layout.  Make sure your selection is highlighted when you want to move or resize your selections.    All of our stoles are fully lined and customized just for you, and fully embroidered.  You can add custom logos, greek symbols, and custom text.  Text can be aligned vertically,  horizontally, or slanted.  All Stole layouts will be reviewed before production. Extra charges may apply if the entire area of stole is covered by your text and designs. We generally have 3 sections for designing – Upper, Middle, and Lower. Production time is 3-4 weeks during our peak season.  Rush charges may apply for orders less than 10 days.  Minimum order charges may apply (including orders below $150).  If you want us to preview your order before you add to shopping cart  to verify your layout or charges, download a .pdf copy after designing and email to  Remember, you get up to a 25% discount when you order online.  

What is the difference between your custom One Color Stole and Two Color Stoles

Our Custom Stoles  are available as a one color stole, or you can add a trim for a 2-color stole. One color stoles generally have a rounded back, and two color stoles have a pointed back.  Please add in notes if you want a pointed back on one color stoles.  You can also choose between Pointed, Slanted, or Straight bottom. Choose between 66″, 72″ or 88″ lengths.  All of our stoles are a high quality bridal satin, and fully lined.  All stoles are 100% embroidered, unless you specifically request another custom method.  

Do you ship internationally?

We regret that we cannot ship internationally; this option may become available in the future.

Do you ship C.O.D.?

No, we do not accept cash on delivery.

How much is shipping?

Shipping is FREE for 5 or more Custom Deluxe Stoles.  Minimum order charges may apply.  




  • CUSTOM DELUXE STOLES – $30 – $50 and up, depending on quantity and how quickly needed.  Deluxe stoles are always sent EXPRESS


What payments do you accept?

We are securely equipped to accept Master Card, Visa and American Express payments through PayPal or Stripe. You do not need to have a Pay Pal or Stripe account to order online with your credit card. We can accept checks from organizations, but they must be pre-approved.  Your order will not be processed until payment is received. Please call us after ordering if you need to use a Purchase Order or Company Check.

Do I have to pay tax on my order?

Orders shipped to addresses in Georgia will be charged 7% sales tax. Orders delivered to addresses outside of Georgia will not be charged sales tax.

When will I be charged for my order?

All orders submitted online are billed immediately when using Pay Pal or Stripe.  Orders received through our  quote page will be sent an invoice that can be paid online.  You will receive an order confirmation after every order.  Call us if any questions.

How soon will I get my order?

The estimated turnaround time for orders to be manufactured and delivered is 2 to 4 weeks. Please notify us if your order is needed by a specific date.  Please allow extra time for larger quantities, and during our peak season of April-June.  Some of our Deluxe stoles may be shipped from an overseas location, so additional time may be needed to ensure clearance from customs. 

What if I want to use a Custom Logo on my stole?

Custom Logos can be uploaded on our Build A Stole page, or you can upload your logo on our Custom Quote Page if you require a Deluxe Layout. A minimum of 5 stoles is required to add a Custom Logo.

When will I be charged for my order?

All orders submitted online are billed immediately when using PayPal or Stripe. You will receive an order confirmation after every order.

What should I put in for my due date?

We recommend you put in your actual graduation date, and we will work with that to make sure you receive your order on time. Please allow us 2-3 weeks for delivery to avoid a rush charge or express shipping.

When should I expect my order to arrive?

Individual and small group orders will ship within 2-3 weeks. Orders of 25 pieces or more and orders needing a Custom Logo may take a little longer. 

What if I need my order sooner?

A Rush Charge and Express Shipping  is $30 – $50 and up  for Deluxe Stoles, depending on quantity ordered.  A minimum of 10 days is required for rush orders.   Additional charges will be billed separately. 

What if I don't see what I want on your site?

Send us an email,  or call our toll free number  –  800-221-9350

Have Additional Questions? Don’t Hesitate To Contact Us!